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Visitor Management

Besuchermanagment neu

Seam­less coor­di­na­tion. Effi­cien­cy in motion.

Vis­i­tor man­age­ment works like a per­fect­ly coor­di­nat­ed cog­wheel, with every detail work­ing togeth­er to make the show run smooth­ly.

Easy reg­is­tra­tion, fast access and user-friend­ly process­es are key require­ments for exhibitors and vis­i­tors. Our sys­tems and ser­vices help show orga­niz­ers effi­cient­ly man­age all relat­ed process­es while col­lect­ing valu­able data for mar­ket­ing and ser­vice activ­i­ties.

Com­pre­hen­sive vis­i­tor reg­is­tra­tion is a crit­i­cal first step in obtain­ing qual­i­ty data. The Tick­et Shop pro­vides show orga­niz­ers with cus­tomized solu­tions, includ­ing tick­et pur­chas­ing, dis­count pro­mo­tions and vouch­er man­age­ment. You can man­age per­son­al data in the CRM and cus­tomize tick­et sales.

At the venue, vis­i­tor man­age­ment enables easy orga­ni­za­tion and exe­cu­tion. Tick­et­ing, help desk, access and restroom print­ing are seam­less­ly inte­grat­ed. Fixed turn­stiles, access columns and mobile hand­held scan­ners pro­vide effi­cient access con­trol and vis­i­tor track­ing.

Our cus­tomers appre­ci­ate our out­stand­ing ser­vice and flex­i­bil­i­ty, whether in the plan­ning phase or on site dur­ing the event. We sup­port them in all their chal­lenges, because their vis­i­tors are our vis­i­tors.

Con­fi­den­tial­i­ty of per­son­al and com­pa­ny data is our top priority.

Mobile opti­mized approach

  • Mul­ti-lin­gual, inter­na­tion­al char­ac­ter sets
  • White­la­bel solution
  • Can be inte­grat­ed into websites
  • Tick­et out­put as Print@Home, QR code, wallet
  • Badge print­ing on access
  • Pub­lic trans­port tick­et integration
  • Vouch­er man­age­ment for exhibitors, organizers
  • Access rights management
  • Plau­si­bil­i­ty checks
  • Inte­gra­tion with exist­ing ERP systems
  • Inter­face with finan­cial accounting
  • Audit-proof account­ing data

Ser­vices & Tools

  • Enter­prise-Con­tent-Man­age­ment-Sys­tem (CMS)
  • Cus­tomer Rela­tion­ship Man­age­ment (CRM)
  • Reg­is­tra­tion (includ­ing SelfCheckIn)
  • Con­fig­u­ra­tion & Con­tent Services
  • Tick­et­ing Services
  • Check­out & Helpdesk
  • Cus­tomer Ser­vice (Order Man­age­ment, Pay­ment, Cancellation)
  • Email Cam­paigns
  • Pay­ment Processing
  • On-site sched­ul­ing & staffing
  • Access from mobile and fixed devices
  • Real-time report­ing, busi­ness intelligence

The pack­age is avail­able as a ser­vice or for self-service.

dimedis smart.fair Magazin 2023

Detailed information about our digital services in our current “Fair Experience Magazine”
Download FAIR magazine

We are also hap­py to advise on exist­ing con­tracts and process­es how a change to dimedis vis­i­tor man­age­ment and, most impor­tant­ly, how you can above all ben­e­fit from our out­stand­ing service.

Click here to set up a no-obligation meeting