FairMate: Customized digital entry solutions

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The suc­cess of an event begins with a smooth start to the cus­tomer jour­ney. The prob­lem: every event has unique vis­i­tor man­age­ment require­ments — stan­dard solu­tions do not do jus­tice to this com­plex task.

Effec­tive vis­i­tor man­age­ment with dimedis Fair­Mate. Cus­tomiz­able down to the small­est detail. Fair­Mate is the 360-degree solu­tion that focus­es on the vis­i­tor — before, dur­ing and after an event.

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Vis­i­tor man­age­ment and admission

Whether self-check-in, cash desk, turn­stile or admis­sion via tick­et scan and bath­room print­ing — we offer every­thing from a sin­gle source. The hard­ware, such as per­ma­nent­ly installed turn­stiles or mobile hand scan­ners, can also be eas­i­ly inte­grat­ed into oth­er exist­ing systems.

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Reg­is­tra­tion and ticketing

Reg­is­ter quick­ly and eas­i­ly, buy tick­ets and print them out or use them as mobile tick­ets on your smart­phone. Fair­Mate offers tai­lor-made options for all con­ceiv­able func­tions relat­ing to reg­is­tra­tion and tick­et pur­chase, such as vouch­ers, dis­count codes and 1‑click pur­chase, with auto­mat­i­cal­ly pre-filled fields or exten­sive query func­tions — com­plete­ly cus­tomized as required by the event.

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Vouch­er codes and email campaigns

Fair­Mate allows event organ­is­ers to use both exhibitor and vis­i­tor vouch­ers flex­i­bly. Exhibitors can pur­chase vouch­er and invite their tar­get groups direct­ly. Vis­i­tors, in turn, receive per­son­alised vouch­er codes that they can redeem when pur­chas­ing their tick­ets. Billing is always fair and trans­par­ent: costs are only incurred when a vouch­er is redeemed.

Thanks to the inte­grat­ed email cam­paign tool, codes can be sent direct­ly from the Fair­mate CRM and organ­is­ers can keep track of which vouch­ers have been sent and redeemed at any time via the dashboard. 

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Mar­ket­ing and data

Fair­Mate CRM cen­tral­izes all per­son-spe­cif­ic data from reg­is­tra­tion, the tick­et stores, the Fair­Mate cash desks and the Fair­Mate entrance. At the same time, the sys­tem col­lects high-qual­i­ty data with every inter­ac­tion of the indi­vid­ual trade fair vis­i­tors, which can be used for mar­ket­ing activ­i­ties and to opti­mize future events.

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  • Härtereikongress
  • Hamburg Messe
  • Stockholmsmaessan
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  • Koelnmesse logo
  • Messe düsseldorf logo
  • Maximum individuality

    Every trade fair is spe­cial. That’s why dimedis vis­i­tor man­age­ment adapts to even the most com­plex require­ments with fine­ly cal­i­brat­ed soft­ware solu­tions and the know-how of our expe­ri­enced team of experts.

  • Service at the highest level

    From plan­ning to on-site sup­port dur­ing the event: cus­tomers appre­ci­ate our exper­tise, our hands-on men­tal­i­ty and reli­a­bil­i­ty in all the small and large chal­lenges of an event.

  • All-in-one event software

    Much more than a vis­i­tor sys­tem: dimedis offers a com­plete pack­age of spe­cif­ic func­tions such as vis­i­tor guid­ance sys­tems and lead track­ing. Dig­i­tal sig­nage makes com­mu­ni­ca­tion in the exhi­bi­tion hall par­tic­u­lar­ly rel­e­vant and opens up new sources of income for event organizers.

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We are hap­py to advise you with indi­vid­ual sug­ges­tions on how to make your event a suc­cess with flex­i­ble admis­sion solutions!