connect circle 2026: When a Format Strikes a Chord

After the first connect circle in the fall of 2025, one thing was clear: this wasn’t a one-time experiment. The feedback was overwhelming, and the desire for a follow-up was unmistakable. We heard the message from the community. And on June 16 and 17, we delivered.

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The sec­ond con­nect cir­cle. Anniver­sary edi­tion. Because in 2026, dimedis will cel­e­brate its 30th anniver­sary. Three decades of retail, trade shows, and events. Three decades of soft­ware built with peo­ple in mind. It’s hard to imag­ine a bet­ter set­ting for this event.

Around 120 experts gath­ered in Cologne. Once again, two indus­tries; once again, a clear goal: not just to dis­cuss the future, but to shape it together.

An Evening on the Rhine: 30 Years of dimedis

The event didn’t kick off with a tra­di­tion­al con­fer­ence recep­tion, but rather with our anniver­sary cel­e­bra­tion. On June 16 at Pe303 in Zoll­hafen, we cel­e­brat­ed 30 years of dimedis. With appe­tiz­ers, a BBQ, music, and con­ver­sa­tions that last­ed well past mid­night. Cus­tomers, part­ners, col­leagues, and new faces — all under one roof. Three decades and the ener­gy of the evening showed us one thing above all else: This isn’t a look back — it’s a new begin­ning. It was the per­fect start to a day of events that had plen­ty in store the next morning.

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Retail Media and Com­merce Media: More Pres­sure, More Opportunities

The day’s pro­gram at the Clouth Quarti­er began with a ques­tion that affects both indus­tries simul­ta­ne­ous­ly: How are retail and com­merce media shap­ing the future of retail and trade shows? And how far apart are the two in this regard?

The answer was both sober­ing and moti­vat­ing. In retail, data-dri­ven in-store adver­tis­ing is no longer a top­ic for the future — it’s already a key dri­ver of sales. Those who mean­ing­ful­ly inte­grate screens into an over­all con­cept, man­age them cen­tral­ly, and dis­play con­tent across mul­ti­ple loca­tions have been shown to achieve bet­ter results. The trade show indus­try, on the oth­er hand, has not yet ful­ly tapped into the poten­tial of its own space and vis­i­tor data. Touch­points along the vis­i­tor jour­ney — which are already a giv­en in phys­i­cal retail — often do not even exist at trade show venues. View­ing com­merce media as a core part of the port­fo­lio, rather than as an add-on prod­uct, was one of the panel’s key messages.

What both indus­tries have in com­mon: Any­one who doesn’t under­stand by 2030 how Gen­er­a­tion Z con­sumes, vis­its trade shows, and makes pur­chas­ing deci­sions will have bet on the wrong strat­e­gy. Boris Hed­de from IFH Cologne made it clear that this gen­er­a­tion will account for 16 per­cent of the con­sumer mar­ket in less than four years. The time to adapt is now.

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AI: Don’t Wait, but Don’t Go Over­board Either

Robin Heintze from more­fire deliv­ered one of the most straight­for­ward pre­sen­ta­tions of the day. No reas­sur­ing mes­sages, but no scare­mon­ger­ing either. His the­sis: How you han­dle AI isn’t deter­mined by whether you use tools, but by how you use them. Any­one who pro­duces con­tent that sounds like it was gen­er­at­ed by a machine has missed the mark. On the oth­er hand, those who set up AI-sup­port­ed work­flows while main­tain­ing high qual­i­ty free up time for what mat­ters: gen­uine atten­tion. This trend is also evi­dent in search. GEO — that is, opti­miza­tion for gen­er­a­tive search sys­tems — will replace SEO in its cur­rent form. Brands that don’t make them­selves rel­e­vant to lan­guage mod­els now will sim­ply not be found.

Maren Seufert and Prof. Dr. Alexan­der Lutz approached the top­ic from a devel­op­ment per­spec­tive. Their ses­sion addressed the ques­tion of what hap­pens when AI increas­ing­ly writes soft­ware on its own. Maren Seufert, Prod­uct Own­er at dimedis, described a shift that goes beyond tools. Tra­di­tion­al code writ­ing is increas­ing­ly tak­ing a back seat. What is com­ing to the fore­front are sys­tem design, archi­tec­tur­al deci­sions, and a deep under­stand­ing of cus­tomer require­ments. Soft­ware devel­op­ers are becom­ing con­duc­tors who orches­trate AI rather than play­ing every note them­selves. Prof. Lutz added: Those who are afraid to make mis­takes dur­ing this phase won’t learn any­thing.” This is a mind­set that has yet to take hold in many organizations.

Female Lead­er­ship: A Sta­tis­tic That Leaves No Room for Excuses

Dur­ing the pan­el dis­cus­sion on female lead­er­ship, one point stood out and res­onat­ed: The McK­in­sey study Diver­si­ty Mat­ters Even More” shows that com­pa­nies with a high pro­por­tion of women in top man­age­ment are 39 per­cent more like­ly to achieve above-aver­age finan­cial suc­cess than com­pa­nies with the low­est pro­por­tion of women.

The dis­cus­sion quick­ly made it clear why this is the case. The Thomas Prin­ci­ple” was a key con­cept: Peo­ple uncon­scious­ly hire peo­ple who resem­ble them. Thomas hires Thomas. There’s no ill will involved, but it’s a struc­tur­al prob­lem with real con­se­quences. Chris­tine Som­mer from NOMOO, Juliane Jähnke from agen­dum, and Kon­stanze Dallmey­er from dimedis spoke from their own expe­ri­ences. Jens von der Hey­dt from Hyper­code con­tributed the male per­spec­tive. Con­clu­sion: Any­one who treats female lead­er­ship as a women’s issue has mis­un­der­stood the ques­tion. It is a cor­po­rate and lead­er­ship issue.

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Sneak Peek: kom­pas horizon

Moritz Schnei­der pro­vid­ed a first look at kom­pas hori­zon, the next gen­er­a­tion of the dimedis dig­i­tal sig­nage sys­tem. The direc­tion of devel­op­ment makes it clear that dig­i­tal sig­nage is no longer a cat­e­go­ry in its own right. It is becom­ing a func­tion — embed­ded in larg­er sys­tem archi­tec­tures, con­trolled con­tex­tu­al­ly, and more close­ly aligned with cus­tomer needs. Mar­co Wasser­mann of invidis impact under­scored this point in his mas­ter­class: Any­one who still treats dig­i­tal sig­nage as an iso­lat­ed dis­ci­pline is a gen­er­a­tion behind the times.

Mas­ter­class­es: Both Indus­tries, Spe­cif­ic Content

This con­nect cir­cle was more than just a pro­fes­sion­al event. It took place in a year that holds spe­cial sig­nif­i­cance for dimedis. For 30 years, we have been devel­op­ing soft­ware for indus­tries that are con­stant­ly chang­ing. Through­out all these years, how­ev­er, one thing has remained the same: Tech­nol­o­gy only cre­ates real val­ue when it stays close to peo­ple. That is exact­ly what the con­nect cir­cle stands for: It doesn’t talk about the indus­try — it talks with it.

Mit dem connect circle haben wir eine Plattform für gezielten Austausch innerhalb zweier Branchen geschaffen. Dass dieser connect circle im Jahr unseres 30-jährigen Bestehens stattfindet, macht es für uns bei dimedis besonders. Seit drei Jahrzehnten sind wir in Retail, Messe und Event aktiv und setzen Impulse für Innovation, Wissenstransfer und eine zukunftsorientierte Entwicklung.

Patrick Apolinarski, CEO dimedis

Thank you to all the speak­ers, part­ners, and guests. You made this sec­ond con­nect cir­cle what it was: an exchange that will have an impact long after the day is over.

See you at the next con­nect circle.

Retail Media ist im Handel angekommen. Die Messewirtschaft muss Anschluss halten.

In the retail sec­tor, retail media is already an estab­lished rev­enue dri­ver. The trade show indus­try has great poten­tial, but it needs to make much more con­sis­tent use of its exhi­bi­tion space and vis­i­tor data.

View Commerce Media as a portfolio focus area, not as a standalone product.

Com­merce Media only deliv­ers its added val­ue when it is con­ceived as an inte­gral part of the busi­ness mod­el, not as an addi­tion­al prod­uct or stand­alone project.

Gen Z will become one of the most important consumer groups by 2030.

By 2030, Gen­er­a­tion Z will make up a sig­nif­i­cant por­tion of the con­sumer base. Com­pa­nies must incor­po­rate their expec­ta­tions and usage pat­terns into their strate­gies start­ing today.

AI is changing not only content production, but also the way software is developed.

This trans­for­ma­tion affects not only mar­ket­ing and com­mu­ni­ca­tion, but also soft­ware devel­op­ment. In the future, there will be a greater need for sys­tems think­ing, archi­tec­tur­al exper­tise, and the judi­cious use of AI-pow­ered workflows.

Female leadership enhances corporate performance.

Accord­ing to McK­in­sey, com­pa­nies with a high pro­por­tion of women in C‑level posi­tions are 39 per­cent more like­ly to achieve above-aver­age finan­cial suc­cess. Diver­si­ty is there­fore not just a mat­ter of cor­po­rate cul­ture, but also of competitiveness.

Digital signage is becoming a function, not a category.

Dig­i­tal sig­nage is evolv­ing from a stand­alone solu­tion to a fea­ture with­in larg­er sys­tem archi­tec­tures. The key lies in its inte­gra­tion with data, process­es, and cus­tomer experiences.

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